Legal
Privacy Policy
What we collect, why, and how we protect it. Last updated 21 August 2025.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, or contact us for support. This may include:
- Account information (username, email address, password)
- Profile information (first name, last name, timezone preferences)
- Steam account information (when you choose to link your Steam account)
- Game data (character information, gameplay statistics, clan membership)
- Communication data (messages, support tickets)
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Operating and maintaining your game account
- Providing customer support and responding to your requests
- Improving game features and user experience
- Communicating with you about updates, news, and important information
- Ensuring fair play and enforcing our terms of service
- Analysing usage patterns to improve our services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- With your consent or at your direction
- To comply with legal obligations or respond to legal requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Some game information — character names, clan membership, leaderboard rankings — may be publicly visible to other players as part of the normal game experience.
4. Steam Integration
When you choose to link your Steam account through our account dashboard, we may collect certain information from Steam through their API:
- Steam ID and profile information
- Display name and avatar
- Friends list (if relevant to game features)
This integration is optional and you can unlink your Steam account at any time through your profile settings.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure hosting and data storage practices
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
- Authentication cookies to keep you logged in
- Preference cookies to remember your settings
- Analytics cookies to understand how our service is used
You can configure your browser to refuse cookies, but this may limit your ability to use certain features.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you wish to delete your account, contact us and we will remove your personal information — though some information may be retained for legal or operational purposes.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Objection to processing
To exercise these rights, please contact us through our contact page.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the "Last updated" date, and through in-game announcements or our Discord community. Your continued use of our service after such changes constitutes acceptance of the updated policy.
11. Legal Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including GDPR and CCPA. For specific questions about compliance or legal matters, please refer to our Terms and Conditions or contact us directly.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices:
- Visit our contact page
- Join our Discord community
- Review our rules and regulations for game-specific policies